Payment Policy

Payment Terms
This Payment Policy explains how payments are accepted, authorised, processed, and managed when you place an order on Minturi.

Accepted Payment Methods
Minturi accepts the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • UnionPay
  • Shop Pay
  • PayPal
  • Google Pay
  • Apple Pay

Currency and Bank Charges

  • Payments are charged in the currency displayed at checkout, which is the United States dollar (USD).
  • Any currency conversion fees, foreign transaction fees, or similar charges applied by your bank or payment provider are your responsibility.

Prices and Final Amount

  • All product prices are displayed before checkout.
  • The full amount payable is shown before you complete your purchase.
  • No hidden charges are added after checkout.

Secure Payment Processing

  • Payments are processed securely through Shopify and third-party payment providers.
  • Payment information is handled through encrypted systems.
  • Full card details are not stored on Minturi servers.

Payment Authorisation and Timing

  • Payment is charged when you place your order.
  • Your payment must be successfully authorised before the order can be processed.
  • If the transaction is declined, unsuccessful, or not authorised, the order will not be processed.

Fraud Prevention and Verification

  • Transactions can be reviewed for fraud prevention and security purposes.
  • If a transaction cannot be verified or appears suspicious, it will be delayed, declined, or cancelled.

Billing Information

  • You are responsible for providing complete and accurate billing and payment details.
  • Orders will be cancelled if the information provided is incorrect or cannot be verified.

Failed or Disputed Payments

  • If a payment fails, the order will not be completed.
  • You need to contact your payment provider or use another payment method.
  • If a payment is later reversed or disputed after fulfilment, we will contact you to resolve the outstanding issue.

Refunds
If approved, refunds are issued to your original payment method within 7 business days. Processing times may vary depending on your payment provider. More information is available in our Return and Refund Policy.

Data Protection
Personal information provided during checkout is processed in accordance with our Privacy Policy.

Policy Updates
This Payment Policy can be updated to reflect operational or legal changes. The latest version will always be available on this website and will apply once published.